What is a health passport?

A health passport is a short summary that helps healthcare professionals understand what matters to a person, how they communicate, and which reasonable adjustments help.

Is a health passport the same as a hospital passport?

Often, yes. Many people and organisations use the terms health passport and hospital passport to describe a summary that can be shared during appointments, admissions, or hospital stays.

Who can use a hospital passport?

Patients, carers, family members, support workers, clinicians, and services can use a hospital passport to make important information easier to see and share.

How do I share a health passport with hospital staff?

Know Me is designed to be easy to open, print, or email, so the one-page summary can be shared with healthcare professionals before or during care.

Share your story once

A digital health passport

Create a one-page health summary to share with healthcare professionals, showing what matters to you and reasonable adjustments that help.

Create a passport

What is a health or hospital passport?

A health passport is a simple summary that helps staff understand a person quickly. It can highlight communication needs, what matters to the person, and reasonable adjustments that support safer care.

Let's make healthcare accessible

Health passports that make care easier to deliver.

Patients and carers

Easy read online form
Reasonable adjustments shared
Find local resources

Clinicians

Save time, one-page
Less repetition in appointments
Clear adjustments for safer care

Services

More time for patients
Easy to print or email
Less admin time wasted

Create a digital Health Passport

Easy read by design

Simple prompts for what matters, health information, and communication needs
Designed to support accessible healthcare communication
Clear for patients, carers, and professionals to use together

Choose a visual style that feels familiar

Choose realistic, illustrated, Easy on the i, or text-only.

Text-only summary

Name: Alex Brown

Needs: quiet waiting area

Adjustments: updates in writing

Plain English summary

Email Contact list

+/- Adjustments

One-page health summary shown on a tablet

One-page summary for care teams

Care teams can see the key information in seconds.

People are understood without repeating their story
Busy teams see reasonable adjustments in seconds
Easy to open, print, or email to healthcare services

Try the passports

Digital Health Passport

A one-page summary that helps people be understood and gives teams useful information quickly.

People and carers share what matters once
Teams see adjustments quickly
Easy to print, email, or attach to notes

Create a Health Passport

Maternity Passport

A one-page maternity summary that keeps preferences and adjustments visible throughout care.

Preferences stay visible from booking to discharge
Families share the same summary with every team
Supports calm, informed conversations

Create a Maternity Passport

For NHS teams

Reasonable adjustments, ready to record

Know Me turns passport answers into suggested SNOMED CT codes for things like longer appointments or a quieter waiting area.

Participating NHS teams get a coding summary with each shared passport, ready to review and record.

See how the coding works

Privacy and safety

Know Me is designed for sensitive health information, with assurance work completed with NHS and security partners.

Audited with

You choose what to share

Encrypted in transit

Encrypted at rest

DCB0160
UK GDPR compliant
ICO registered
UK cloud hosting
Access controls and audit logging

Co-designed with patients and NHS staff

Feedback helped us make the questions clearer and the information easier to find during an appointment.

Shaped by lived experience

People with lived experience co-designed the passport in South London and Leeds.

Practical advice from clinicians

Clinical teams reviewed how we describe communication needs and reasonable adjustments.

Used at Leeds Teaching Hospitals

The trust helped develop Know Me and now uses it in its services.

How we built Know Me

The team behind Know Me

Our founders have experience in NHS services, behavioural practice and game development.

Meet the team

Contact us

Talk to us about health passports

Patients and carers

Questions about using a health passport in care.

Clinicians and commissioners

Digital health passport rollout, service planning, and pathway use.